2005-09-08 - IP PBX breaks through
THIS YEAR is going to go down as a breakthrough year for a lot of technologies. It’s the year when notebook PC sales overtook desktop sales, in the US at least. Hosted CRM is effortlessly outdoing traditional CRM licenses. And now the IP PBX has overhauled the old school PBX. Research company In-Stat says the IP PBX has reached a new stage of maturity with shipments of IP lines expected to exceed those of traditional PBXs this year.
While the total PBX market is forecast to grow by a compound annual growth rate of 6.6% through 2009, the traditional PBX is in rapid decline, and the IP PBX will continue to gain momentum throughout the forecast period, the high-tech market research firm says.
"The IP PBX is revealing itself as more than a simple one-for-one replacement vehicle for digital systems," says Norm Bogen, In-Stat analyst. "With closer ties to data, this new vehicle is influencing corporate power structures and will ultimately have even more far-reaching effects on how business is done around the globe."
In-Stat believes mobility, both within and beyond the workplace, will be a significant factor in the next stage of IP PBX development. It says tying voice with presence and instant messaging is gaining a strong foothold, but that real changes will stem from adding more data and ultimately video to the mix of collaboration tools.
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