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2006-08-23 - Preferred All-In-One-Box IP PBX Solution
DALLAS -- Sammy Bhardwaj knows first hand that "Time Is Money." Sammy owns Maxim Realty and Loans Inc., a real estate company in the heart of Silicon Valley where homes of modest proportions sell upwards of $500,000. Sammy's first of four offices is located in Fremont, Calif., one of the largest cities in the Bay Area nestled between water and mountains. Named for an American pioneer, Fremont prides itself in its balance between the fast paced California lifestyle and a small town reputation for quality education and kid friendliness. Managing the hustle and bustle of a fast paced, high-pressure business while developing close relationships with clients is the critical challenge facing each of Sammy's employees and the success of Maxim Realty.That is why Sammy selected Epygi's Quadro "All In One Box" IP PBX for all four of his offices. Since much of a real estate broker's time is spent out of the office, Sammy relishes the fact that each of his employees receives an email alert each time a call is received. Messages do not sit around unheeded. "We looked at several products, but what impressed us about the Quadro was its flexible call handling and ease of operation between offices," Sammy Bhardwaj announces. Depending on the mobile equipment of the employee, there are three choices: calls are forwarded, email notifications alert the employee of a message, or messages are converted to voice attachments and emailed to the employee. This makes for some very happy brokers allowing them to focus on sales but never missing a work detail that impacts the success of the day. "Employee productivity is important to me. We are growing fast, and phone calls are vital to our business," adds Bhardwaj.
The All in One Solution
Maxim Realty purchased their Quadro "All In One Box" IP PBX from Neobits, an Epygi Distributor in Sunnyvale, Calif. With a focus on customer service, Neobits identified key aspects regarding Maxim Realty's current and future needs. Maxim Realty is a successful business that is growing rapidly. Maxim is already underway with 3 more offices opening this year. With each office equipped with a Quadro IP PBX, Sammy's life is easier. Even though there are four locations, it is as if they were all part of one PBX system. The enhanced productivity, enabled in part by Epygi's Quadro IP PBX, is behind Maxim Realty's message on several Bay Area bulletin boards, "We're Hiring!". The Quadro acts as a gateway by bridging traditional PSTN network calls onto the Internet. This allows the Quadro to act as a long distance bridge between offices and the local PSTN in different cities. A fact that allows Maxim Realty to make toll-free calls throughout the Bay Area.
Connecting Employees with Ease
The freedom to call a co-worker and to have the message forwarded to wherever they are (without concern for distance or expense) improves the speed and efficiency of the entire business. It is positive for everyone, not to mention peace of mind, for family and friends trying to find someone with an important message. The Quadro IP PBX is designed for the small to medium business with feature-rich functionality and ease of use. These businesses need state-of-the-art telecommunications equipment, but not the price of older legacy PBXs.
The relationship between Maxim Realty and Epygi is a good match facilitated by the prompt responsiveness and technical experience of Neobits. "The Quadro can do so much that at first it seems too good to be true. Customers just can't believe that so much functionality is available in such a small platform. But that period soon passes and then customers anticipate that anything they want to do, the Quadro does it," reports Arvind Goel, President of Neobits.
Immediate and Future Cost Savings
Neobits represents over 40 carriers for T1 data and voice services, as well as several ITSPs such as Vonage. In addition to Epygi products, Neobits carries a wide range of small business phone systems and accessories, and specializes in bundling together solutions that best fit a customer's functional and budget requirements. Clear communication of Epygi's selling features by Neobits to its customers makes end users confident in Epygi products and delivers a consistent message of high performance at low cost.
Satisfaction
Neobits was selected as an Epygi value added distributor for the IP PBX product line because of its consistently positive reputation in customer service and rapid delivery of orders. This benefits Epygi end-users with convenient, responsive ordering from a service-oriented distributor. Customers like Maxim Realty and Loans experience quick response and competent solutions to their needs and questions. Neobits specializes in small business phone systems for a wide range of sectors, including financial services, real estate, technology, manufacturing, consulting, government, education, retail, and wholesale. Neobits' business customers include entities ranging in size from one-person shops to multinational enterprises with over 100 employees.
"We welcome the opportunity to serve Epygi's resellers and end-users as a value-added distributor of this exciting product line," comments Arvind Goel, President of Neobits. "Epygi's Quadro VoIP products are just the right product at the right time. They fit our market focus perfectly. The product suite addresses the needs of small to midsize offices, and is a powerful solution for single or multi-office situations, teleworkers, multi-unit franchises, satellite offices and hundreds of like scenarios. No other product we know of matches the Quadro's capabilities for the price. We encourage interconnects, installers, telephony dealers and IT consultants everywhere to take a close look at this revolutionary product line for their clients."
Epygi's award winning Quadro products include IP PBX's, T1/E1 Gateways and Conference Servers. Quadro's feature-rich IP PBXs offer scalable migration into IP telephony for the small business, SOHO and teleworker markets. Epygi meets a market need by connecting the Internet to the PSTN, connecting analog and IP phones into a hybrid system and connecting with VoIP carriers in one straightforward product at very competitive prices. "Neobits is a great fit for us because of their focus on value added solutions that reduce costs for their business customers," says Jeff Kirchner, CEO/President of Epygi Technologies.
With the Epygi "All In One Box" IP PBX, Sammy Bhardwaj takes the office with him. And if by chance you are looking for a home somewhere in Silicon Valley, give Maxim Realty and Loans a call.
About Epygi Technologies
Epygi Technologies' corporate headquarters is in Plano, Texas (North Dallas). Founded in 2000, Epygi Technologies, Ltd. designs and manufactures feature packed "All In One Box" IP PBXs, Voice over IP gateways, and cost-saving Conference Servers. The Epygi Quadros are positioned to serve the SMB and SOHO markets, teleworkers, and branch offices of large corporations and organizations. Using its own SIP technology and DSP software, the company combines deep telecommunications network knowledge with emerging computer telephony protocols. The company is a leader in SIP (session initiation protocol) Voice over IP technology.
With over 200 employees worldwide, The company has established a strong global presence building distribution through distributors and resellers located in the United States, Canada, Spain, France, Italy, Germany, United Kingdom, Romania, Turkey, Armenia and Japan. Quadro products are in operation in over 40 countries in 6 continents. Website - www.epygi.com
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