Ordering Process

Please note: Even Flow Distribution only accepts orders from registered dealers. If you are not registered but involved in the industry please complete our Dealer Application Form.

Even Flow Order Process:

  1. Please contact sales via email, phone or chat for a quotation
  2. Upon acceptance of quote, please forward a purchase order or email confirming your order, strictly no telephonic order confirmations will be processed
  3. Inland Clients i.e. Free State, Gauteng, Mpumalanga, North West Province and Limpopo please send your quote requests and purchase orders to jhbsales@evenflow.co.za
  4. Coastal Clients i.e. Eastern Cape, Kwazulu Natal, Northern Cape and Western Cape please send your quote requests and purchase orders to cptsales@evenflow.co.za
  5. Once your order has been confirmed by your sales personal, your order is generated via our sales queue and is then processed into the dispatch queue
  6. Please allow for a total of 30 minutes for order to be ready for collection

Important order info to take note of:

  • COD customers must ensure that payments are made into one of our 4 corresponding bank accounts, i.e. Standard Bank, Absa, Nedbank and FNB – banking details appear at the bottom of all Invoices and Statements
  • Please ensure that payments are emailed directly from the bank to accounts@evenflow.co.za with your corresponding reference number i.e. your unique Even Flow account number
  • Cash payments will be accepted under R1000 ex vat
  • Cash deposits made at the bank will be subject to a 1.5% charge for bank charges
  • Cheque payments are subject to a 7 day clearance in our bank account
  • Please note that it is a mandatory business requirement that payment needs to reflect in our banks before orders are dispatched