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Related Products

Epygi Automatic Call Distribution

Automatic Call Distribution (ACD) is a purchasable feature to support call center environments allowing for more customizable call distribution management. Adding this feature to a...read more


Brand
Model

Epygi



Epygi Barge In Activation Key

Features

  • Silent Monitoring: The Supervisor will be able to listen in on a call by dialing +extension number. With this option users may only listen to the other party’s call, and there is no audible notification.
  • Whisper Mode: The Supervisor will be able to listen in on a call and advise the agent on things to say to the caller. The Supervisors comments are only heard by the Agent. The Supervisor can active Whisper Mode by dialing +extension number. The extension dialed will hear an audible tone to notify the single user that someone has joined the call.
  • Barge In: An ACD Supervisor will be able to join an established call and have a 3-way call by dialing +extension number. All participants will hear an audible tone to notify that another party has joined the call.

Other Epygi Products

Epygi Quadro 2x
  • Analog phones: 2
      IP phones: 8
      Additional IP phones with keys up to 16
      Total extensions: 18
      Concurrent Calls: 12
  • FXO ports: 1
      Ethernet LAN ports: 1
      Ethernet WAN ports: 1
  • Call blocking, Forwarding, Holding, Transferring
  • Call relay, Call waiting, Caller ID Detection
  • Voice mail

Epygi Quadro 6 FXO Gateway
  • 6 FXO port analogue gateway
  • LAN and WAN Ethernet ports
  • for use with award-winning Eypgi IP PBX solution
  • easy to configure
  • flexible, secure, inexpensive

Epygi Call Recording

The Call Recording is a purchasable feature for the following IP PBX products:

 
  • Quadro 4xi
  • Quadro 16xi
  • Quadro M8L
  • Quadro M12Li
  • Quadro M26x


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