Ordering Process
Please note: Even Flow Distribution only accepts orders from registered dealers. If you are not registered but involved in the industry please complete our Dealer Application Form.
Even Flow Order Process:
- Please contact sales via email, phone or chat for a quotation
- Upon acceptance of quote, please forward a purchase order or email confirming your order, strictly no telephonic order confirmations will be processed
- Inland Clients i.e. Free State, Gauteng, Mpumalanga, North West Province and Limpopo please send your quote requests and purchase orders to jhbsales@evenflow.co.za
- Coastal Clients i.e. Eastern Cape, Kwazulu Natal, Northern Cape and Western Cape please send your quote requests and purchase orders to cptsales@evenflow.co.za
- Once your order has been confirmed by your sales personal, your order is generated via our sales queue and is then processed into the dispatch queue
- Please allow for a total of 30 minutes for order to be ready for collection
Important order info to take note of:
- COD customers must ensure that payments are made into one of our 4 corresponding bank accounts, i.e. Standard Bank, Absa, Nedbank and FNB – banking details appear at the bottom of all Invoices and Statements
- Please ensure that payments are emailed directly from the bank to accounts@evenflow.co.za with your corresponding reference number i.e. your unique Even Flow account number
- Cash payments will be accepted under R1000 ex vat
- Cash deposits made at the bank will be subject to a 1.5% charge for bank charges
- Cheque payments are subject to a 7 day clearance in our bank account
- Please note that it is a mandatory business requirement that payment needs to reflect in our banks before orders are dispatched